No more expired correction and cancellation requests as of October 1st

The handling of correction and cancellation requests will change as of October 1, 2026. In practice, many correction and cancellation requests were not responded to in a timely manner. This caused significant unrest and uncertainty in the sector. Therefore, we are adjusting the procedure in Floriday: following a successful test period, we are now implementing this change for all growers and buyers.

Changes in practice

Nothing changes regarding the submission of a correction or cancellation request. The counterparty must handle this correction or cancellation as usual (approve or reject). What is new is that you now have two working days to do this instead of one working day. If there is no response to the correction or cancellation request, it will be automatically approved after two working days.

Turn on your notifications

Ensure you are informed in a timely manner about outstanding corrections and cancellations. You can find these requests as tasks on your Dashboard and under Corrections. By enabling notifications, you prevent yourself from forgetting to respond to requests. When rejecting a request, you now also provide a reason, so that the counterparty knows exactly why the request was rejected.

Read more about setting up notifications: grower - buyer

Avoiding corrections and cancellations

Naturally, it is best to make as few corrections and cancellations as possible. As a grower, ensure your supply is in order. This makes it clear to your buyer what is available and at what price. As a buyer, ensure you purchase from existing supply so that you know what is for sale and what to expect. Are you looking for specific offerings, or do you feel that you are missing a specific grower's supply? Then submit a request. The grower can then respond with an offer that you can purchase immediately.

Tip! Use automatic approval

Growers and buyers can use the Trade settings to configure automatic approval of (certain) corrections and cancellations. This can be done for all correction requests or for specific growers/buyers in your network. As a grower, you can now also enable automatic approval for corrections and cancellations up to a certain (customizable) amount.

Read more about the Trade settings for approval: grower - buyer

More information?

Read in the Helpcenter how the new correction and cancellation procedure will work as of October 1: grower - buyer.
Do you have further questions about this? Contact our support team: support@floriday.io or on +31 (0)174-352070.