Helpcenter growers Helpcenter buyers

Track & Trace for buyers

Always know where your order is: clear, up-to-date and in one place

As a buyer, you want to know where your order is, without having to make a phone call to follow up. With Track & Trace in Floriday, you get a clear overview of the status of your deliveries, all in one central place. You see where your deliveries are: from the moment the order leaves the grower, through the Royal FloraHolland hubs, to arrival at the delivery location. All available scanning information is conveniently brought together in Floriday, allowing you to stay in control over your purchasing, sales, logistics and delivery to your customers.

Key benefits

Clear insight into the status of your orders

Better preparation of internal logistics and staff

Smarter planning of sales moments

More control over your daily operation

One of the most frequently asked questions buyers have for growers is: “Where is my order?” Floriday lets you see at a glance where your order currently is. In Floriday, under 'Logistics' you can view all your deliveries, including the available Track & Trace information. This allows you to respond more quickly and eliminates the need to call growers or transport companies.

Better prepared for your internal logistics

Understanding the progress of your orders helps you plan daily operations more effectively. When you know when goods are arriving, you can deploy staff more efficiently and spread work better throughout the day. Track & Trace supports more efficient preparation of your internal logistics, without relying on separate updates or assumptions.

Smarter planning of sales moments

Many buyers align webshop opening hours and sales times with logistical information. With up-to-date Track & Trace data, these decisions can be made with greater confidence. This makes it possible to keep webshops open longer or at more targeted times and to respond more flexibly to changes in logistics, creating more room for sales opportunities.

 

What's coming next?

Track & Trace in Floriday gives buyers visibility into the status of direct trade, including scans at the grower and at Royal FloraHolland hubs. The information will be expanded step by step, including trade via Auction, Auction Presales and Daytrade, as well as more predictive information on arrival times.In addition, a pilot is underway with several collective carriers to make their scanning data visible in Floriday. This helps build a more complete view of the logistics chain.

 

Where can you find the Track & Trace information?

All Track & Trace information can be found in Floriday under Logistics → Deliveries. Here you can see the current status of your deliveries and which logistics steps have been recorded.

Track & Trace information is available for orders placed by yourself as a buyer via Floriday. All available scanning information is automatically linked to your order and shown in one convenient overview.

Getting started

View the status of your orders in Floriday

Floriday is part of Royal FloraHolland

© 2017 - 2026 Floriday